1. Introduction

Welcome to Trend Whisper! These Terms and Conditions govern your use of our website, www.trendwhispershop.com, and your purchase of products from us. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information during the registration and checkout process.
  • Use the website only for lawful purposes and not engage in any activity that could harm the site or its users.
  • Respect our intellectual property rights and not reproduce, distribute, or modify any content without our permission.

3. Product and Service Description

We offer a variety of fashion items including Lace Dresses, Maxi Dresses, Midi Skirts, Mini Skirts, and Satin Dresses. All products are described as accurately as possible, but please note that colors may vary slightly due to monitor settings.

Due to the delicate nature of certain materials, some items like Lace Dresses and Satin Dresses are non-returnable unless they are defective.

4. Order and Payment Terms

We accept payments via Visa, MasterCard, JCB, and PayPal. Once your order is placed, it will be processed within 1-2 business days. You will receive a confirmation email with your order details.

Shipping options include:

  • Standard Shipping: Delivered by DHL or FedEx, 10-15 business days after dispatch. Shipping cost: $12.95.
  • Free Shipping: Delivered by EMS, 15-25 business days after dispatch. Free on orders over $50.

Please note that delivery times may vary depending on your location and customs processing.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange it within 15 days of receiving your order, provided the items are unused, in their original condition, and in their original packaging.

To initiate a return or exchange, please contact our customer service team at [email protected] to request a Return Merchandise Authorization (RMA) number. Customers are responsible for the shipping costs associated with returning items.

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Trend Whisper and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. Limitation of Liability

Trend Whisper is not liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of products. Our liability is limited to the maximum extent permitted by law.

8. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from your use of the website or purchase of products will be resolved in the courts of Fayetteville, US.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact us at [email protected]. We are here to help!