About Trend Whisper
Who is Trend Whisper?
Trend Whisper is an online fashion retailer specializing in stylish and trendy clothing items such as lace dresses, maxi dresses, midi skirts, mini skirts, and satin dresses. We cater to fashion-forward women globally, offering a curated collection that combines elegance with modern trends.
Product Questions
What types of products does Trend Whisper offer?
We offer a variety of fashionable items including lace dresses, maxi dresses, midi skirts, mini skirts, and satin dresses. Our collection is designed to cater to women who appreciate both elegance and contemporary style.
Are the products true to size?
Yes, our products are designed to be true to size. However, we recommend checking the size guide available on each product page to ensure the best fit. If you have any doubts, feel free to contact our customer service team for assistance.
Shipping & Delivery
What are the shipping options available?
We offer two shipping options:
- Standard Shipping: Delivered via DHL or FedEx, with a shipping fee of $12.95. Orders are processed within 1-2 business days and delivered within 10-15 business days after shipment.
- Free Shipping: Available for orders over $50, delivered via EMS. Orders are processed within 1-2 business days and delivered within 15-25 business days after shipment.
Do you ship internationally?
Yes, we ship globally. However, delivery times may vary depending on your location, and some remote areas may experience longer shipping times. For more details, please contact our customer service team.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to monitor the progress of your delivery. This allows you to anticipate the arrival of your new fashion pieces.
Returns & Exchanges
What is your return policy?
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, you have 15 days from the date of receipt to do so. Please ensure that the item is in its original condition with all tags attached. For more information, visit our Returns & Exchanges page.
How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer service team at [email protected]. They will guide you through the process and provide you with the necessary instructions.
Payment Methods
What payment methods do you accept?
We accept the following payment methods: Visa, MasterCard, JCB, and PayPal. All transactions are secure and processed with the highest level of encryption to ensure your safety.
Is my payment information secure?
Yes, your payment information is secure. We use advanced encryption technology to protect your data and ensure that your transactions are safe.
Account & Customer Support
How do I create an account?
Creating an account is easy! Simply click on the “Sign Up” button on our homepage and follow the prompts to enter your details. Once registered, you can manage your orders, track shipments, and save your favorite items.
How can I contact customer support?
You can reach our dedicated customer service team at [email protected]. We are here to assist you with any questions or concerns you may have.
Additional Information
Where is Trend Whisper located?
Our company is located at 971 Zenith Loop, Fayetteville, US 72701. However, we operate as an online retailer, serving customers globally.
Do you offer discounts or promotions?
Yes, we occasionally offer discounts and promotions. To stay updated on our latest offers, we recommend subscribing to our newsletter or following us on social media.